FREQUENTLY ASKED QUESTIONS

We get a lot of questions about our custom T-shirt screen printing and embroidery services.
We've compiled a list of answers to questions we get asked most often. 
If you have more questions, please give us a call at (402) 671-5565.


Do you require a minimum order quantity?

Yes, for custom T‐shirt screen printing or embroidery, we require a minimum order of 12 pieces.  You can mix and match sizes, color or style of garments to reach the minimum but the design must work on all the garments.


How much does it cost?

Pricing is based on quantity, shirt style, shirt color, number of print locations and number of print colors. If you are working on a budget, let us know. We will do our best to suggest apparel choices and modifications to your artwork that will keep you within your budget. For each additional imprint location – back, sleeve, etc. there is an added cost.


Savings tip: The easiest way to reduce the cost per item is to increase the quantity of your order. Consider ordering a few extras to maximize your savings. Reducing the number of ink colors in your design can also lead to significant savings. Our team of talented artists can make any design shine with only three, two, or even one ink color!


Is there a set‐up fee?

We do not charge a set‐up fee for custom T‐shirt screen printing orders of 12 or more garments using the same design.


Is there an art charge?

Yes, artwork will be billed at $40/hour with a $20 minimum. The minimum payment of $20 + tax must be paid for before receiving artwork. The $20 will be credited towards your order when it is placed. If art requires more than 30 minutes, art will be charged accordingly and will not be credited towards the order.


Do you offer promotional items?
YES! We personalize a wide range of promotional items such as can coolies, ceramic mugs, pens, magnets, and so much more to promote your business, organization or message. Are you still unsure of how to get that message across? Simply contact one of our knowledgeable and creative sales staff. They will be happy to help you find the best product for your organization.

Can I supply my own art files?
Yes! Your artwork should be in vector format whenever possible. Convert all text to outlines. Acceptable file types are .ai, .pdf, .eps, Photoshop files (.psd or .tif) are only acceptable if they are created at 300 DPI and are the final imprint size. Also, do not flatten layers within Photoshop files if possible. Other Files (.doc,. jpeg, .gif, etc) are only acceptable if you are looking for us to design something similar, but not exactly replicating the design that was sent.

Can I place a re-order?
We love reorders, but we cannot give the same pricing if the specifications changed from the previous order (quantity, colors, locations, garments, etc). Even if specifications have not changed, reorders will be billed at current pricing, which may be higher than previous pricing.

If I ordered the wrong size, can I get a replacement?
No, unfortunately we cannot print less than 12 pieces; however you could place a reorder. Pricing will be based on the number of shirts reordered. If you are concerned about sizing you can check the products page for a list of measurements.

What is your normal production time?
10 business days. Turnaround time begins once we have received payment and order details have been approved. Artwork approval must be given by the date mentioned in your email proof. Prompt approval of artwork is necessary to remain within the 10 day turnaround time.

Is rush service available?

Yes! Rush service is quoted upon request. Contact us for a quote.